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Customer Service |
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| Sweet Treat Favors | ||
| PO Box 1311, Pomona CA 91769 USA | ||
| You can contact us (323) 717-1838 | ||
| Mexico Calls or Mercado Libre - dial directly to Puebla 01 222 894-5437 or 00 1323 717-1838 | ||
| Email us us info@sweettreatfavors.com | ||
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Payment Options |
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| For online and phone orders we accept VISA, MasterCard, Discover, or American Express credit cards.
You can also use VISA or MasterCard bank debit cards.
Privacy Policy We DO NOT sell nor share your information with any outside companies or third parties. Online Security
Your credit card is completely safe. Protecting your information is our highest priority. We have safeguards to keep your information completely confidential though our merchant account. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.
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Returns |
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| If you're not happy with your purchase, just send it back to us within 14 days from the time you received it. Please keep in mind that refunds are for the cost of the merchandise only and return shipping charges are not refundable. Call us to get the authorization before your return your items. | ||
| Once your return has been received, allow 2-3 weeks for your refund to be processed if you paid with a credit or debit card. If you paid by check or money order, allow 3-4 weeks for your refund check to arrive. Please Note: this timing can vary based on the season. | ||
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Shipping your order |
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| We ship our orders through either UPS or the US Postal Service (USPS). We usually ship our orders next business day. |
| Shipping Method | Delivery Time |
| First Class Mail | 3-5 Business Days |
| Priority Class Mail | 2-3 Business Days |
| Express Class Mail | 1-2 Business Days |
| First Class Mail International | 2-3 Weeks Delivery time |
| Priority Class Mail International | 6-10 Business Days |
| Local Pickups | Please call us to arrange pick up time (323)-717-1838 |
| UPS or FEDEX | Please call us to arrange this shipping services (323)-717-1838 |
| QUESTIONS | Please call us (323)-717-1838 |
