Customer Service  

 
Sweet Treat Favors    
PO Box 1311, Pomona CA 91769 USA    
You can contact us (323) 717-1838   
Mexico Calls or Mercado Libre - dial directly to Puebla 01 222 894-5437 or 00 1323 717-1838   
Email us us info@sweettreatfavors.com   

Payment Options  

 
For online and phone orders we accept VISA, MasterCard, Discover, or American Express credit cards. You can also use VISA or MasterCard bank debit cards. 

   

Privacy Policy

We DO NOT sell nor share your information with any outside companies or third parties.

Online Security

Your credit card is completely safe.

Protecting your information is our highest priority. We have safeguards to keep your information completely confidential though our merchant account. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.

 

Returns  

 
If you're not happy with your purchase, just send it back to us within 14 days from the time you received it. Please keep in mind that refunds are for the cost of the merchandise only and return shipping charges are not refundable. Call us to get the authorization before your return your items.             
Once your return has been received, allow 2-3 weeks for your refund to be processed if you paid with a credit or debit card. If you paid by check or money order, allow 3-4 weeks for your refund check to arrive. Please Note: this timing can vary based on the season. 

Shipping your order  

 
We ship our orders through either UPS or the US Postal Service (USPS).    We usually ship our orders next business day.
Shipping Method  Delivery Time 
First Class Mail  3-5 Business Days 
Priority Class Mail  2-3 Business Days  
Express Class Mail  1-2 Business Days  
First Class Mail International   2-3 Weeks Delivery time  
Priority Class Mail International   6-10 Business Days  
Local Pickups   Please call us to arrange pick up time (323)-717-1838  
UPS or FEDEX   Please call us to arrange this shipping services (323)-717-1838  
QUESTIONS   Please call us (323)-717-1838